Technical Account Manager

Monday to Thursday: 8 to 5, Friday: 8 to 4
Are you a Food Scientist or Dairy Technologist looking to step out of the lab and into a lucrative, customer-facing commercial career? Dairygold is looking for a Technical Account Manager to combine scientific expertise with commercial flair, acting as the main technical partner for our major clients.
Purpose of the role:To act as a trusted technical partner to customers by demonstrating how Dairygold products perform in their applications, offering clear solutions that support customer innovation and growth. Provides hands-on technical support throughout the development and trial process, ensuring successful delivery of customer projects and seamless introduction of new products into manufacturing.
Key activities will include:

• Commercial Partnership: Act as the primary technical partner for customer Procurement and NPD teams, leading discussions to secure new business and project wins
• Work closely with customers to understand their goals, category pressures, and product performance requirements & offer clear guidance on product suitability and functionality
• Analyse application and trial data to deliver clear monthly insights & maintain accurate, accessible records of all samples and trials
• Lead commercially driven factory trials that directly support customer strategies
• Evaluate trial output with a customer-first commercially minded approach
• Actively share category insights, market signals and emerging opportunities
• Continuously develop strong technical and commercial capability & work collaboratively with customer NPD and Procurement teams
• Build effective cross-functional ways of working that accelerate customer projects

Who are we looking for?

• A commercially minded individual who enjoys building relationships, presenting to clients, and influencing sales through technical expertise.
• Experience in a Dairy manufacturing environment (eg pasteurisation, homogenisation, incubation, cooling, cheese composition)
• Understanding of NPD project lifecycle
• Educated to Degree level or equivalent experience in Dairy science, protein chemistry, functional ingredients or fermented products
• Experience conducting product trials and analysing performance
• Strong understanding of how to translate scientific principles into customer solutions
• Works effectively both independently and within cross-functional teams. Demonstrates flexibility, supports colleagues, and maintains high standards of professionalism. Takes pride in work, adapts to changing priorities, and helps drive collective success

The position offers an attractive basic salary, performance bonus and contributory pension scheme. If you are a proactive, organised and an enthusiastic team player then look no further.

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